FAQ

No. Our assisted living, memory care, and board & care placement services are provided at no cost to families. We are compensated by partner communities once a placement is made, allowing us to offer guidance and support without charging families for placement services.

Concierge nurse case management is a private, fee-based service for families who need ongoing clinical guidance and coordination beyond placement. This may include care coordination with facilities, support during transitions, advocacy as needs change, and help navigating difficult family conversations around safety, independence, and changing levels of care.

The timeline depends on each family’s needs, level of care required, and urgency of placement. In many cases, we can begin presenting appropriate, vetted options within a short timeframe after completing an initial care assessment and understanding your priorities.